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Make sure you enter data in the proper fields then “SAVE and CLOSE”
closing ticket
CLOSING OUT A TICKET
CLOSING OUT A TICKET
Click on new note
ADDING THE INFORMATION TO CREATING A TROUBLE TICKET
ADDING THE INFORMATION TO CREATE A TROUBLE TICKET
After you select the Template and the account. Add the Ticket Title, Ticket Description, Ticket Type, Issue Type, Sub-Issue Type and Assign To Queue.
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