Volume issue

Description
LIZ CALLED IN STATING THAT WHEN PEOPLE CALL IN THEY CAN’T HEAR THEM BUT IF THEY WERE TO CALL THEM THEY CAN HEAR THEM. ONLY HAPPENING ON INBOUND CALLS. MAIN NUMBER 502.753.****

RESULTS
Tiffany Morris send email UPDATE
MADE A FEW TEST CALLS AND AUDIO WAS WORKING PERFECT AND WAS NOT ABLE TO REPLICATE. TOLD LIZ THAT IF IT HAPPENS AGAIN TO LET ME KNOW AND PROVIDE NUMBERS THAT CALLED IN WITH THAT ISSUE SO I CAN DIG DEEPER. WAITING TILL THE END OF DAY TO CLOSE TO MAKE SURE ISSUE IS FULLY RESOLVED.

VOLUME ISSUE

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