***Scenario 1 if Friday time is the only one changing***

Log into switch and go to Ring Plans.  Now you will probably need to create a new Ring Plan for Friday so you will need to click on the Green Plus Sign. A window should pop up asking you to name the new ring plan, which for this one I would name it Friday. Once you have created the Friday ring plan you are going to click on it so that it’s highlighted and then you are going to press the up arrow to put it right below day but above night. While the Friday ring plan is highlighted you want to set the Time Range and Day of the week. Select the time to start and close and on the day of the week both drop downs will be set to Friday. When this has been set you will need to highlight the Day plan and change the day of the week from the first drop down being Mon and the second being changed from Fri to Thurs. Once change is made hit apply save and make sure to notate the ticket number and what you did.

***Scenario 2 Both Friday and Mon-Thurs hours of operations change***

Log into switch and go to Ring Plans. Now you will probably need to create a new ring plan for Friday so you will need to click on the Green Plus Sign. A window should pop up asking you to name the new ring plan, which for this one I would name it Friday. Once you have created the Friday ring plan you are going to click on it so that it’s highlighted and then you are going to press the up arrow to put it right below day but above night. While the Friday ring plan is highlighted you want to set the Time Range and Day of the week. Select the time to start and close and on the day of the week both drop downs will be set to Friday. When this has been set, highlight the day plan and change the day of the week from the first drop down being Mon and the second drop down being changed from Fri to Thurs. Then in the Time Range, change the start and end times. Once change is made hit apply Save and make sure to notate the ticket number and what you did.

For in-depth over view of extension